The Menden-based fittings specialist focuses on customer orientation and medium-sized company culture.
The basic principle of the Kludi Group’s new customer-oriented management model is assigning sales markets to all members of the management. The goal is to maximise customer focus by enhancing the shared responsibility of the management level and to further optimise customer relations.
As a result, Julian Henco, in addition to his role as CEO, will take on responsi-bility for business development in the domestic market of Germany and also the Austrian, Chinese and Eastern Europe sales markets, which are markets of significance to Kludi group, effective from 01 April 2018.
At the same time, Frank Holtmann, responsible for finances, controlling, law and compliance, and for international holdings as the Group’s CFO, will take on responsibility for the French, Benelux, and Northern and Western European sales markets.
Bernd Neidhardt joins the management group as COO. He is responsible for the Production and Supply Chain in the Menden, Austria and Hungary plants and for the Kludi RAK joint venture in the United Arabic Emirates.
By giving all members of the highest management levels direct sales responsibility, Kludi is maximising its customer focus and service quality. “With this new management model, we are positioning ourselves as a contemporary and customer-focused company,” says Julian Henco. “At the same time, this also highlights our aim of maintaining the corporate culture of a medium-sized company, and giving our growth strategy another boost.”
Kludi GmbH & Co. KG, based in the Westphalian town of Menden, is a German specialist in the field of bathroom and kitchen tap and shower systems. Kludi’s brand claim “Water in Perfection” defines its ambition to create top quality. The bathroom fitting range is based on two key elements. It offers clearly defined styles under the heading “Smart Luxury”, while “Pure Function” combines solid quality with great practicality in functional fittings. Matching “Shower Dreams” concepts are available for both bathroom ranges. In the field of kitchen fittings, Kludi presents a wide range of products in the “Kitchen Competence” series.
For almost 100 years, the internationally active family company has been influencing the use of water in the household with groundbreaking fitting concepts and innovative solutions for kitchens and bathrooms. More than 1,000 staff members in the Kludi group develop, produce and market products for specialist trade and craft companies in numerous countries around the world. From its headquarters in Menden, the Kludi company group manages 13 international sales organisations. The products are manufactured in three European production facilities. The company runs its own production facility in the United Arab Emirates as a joint venture.
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